Your household appliances work hard every day. When one breaks down, you need a repair team that shows up on time, diagnoses the problem fast, and gives you a clear price before any work begins. Mr. Appliance® of Durham-Chapel Hill has served Durham, NC and the surrounding Triangle area for over 20 years. We repair all major residential and commercial appliances, back every job with a 1-year parts and labor warranty, and leave your space cleaner than we found it. Call us today for expert appliance repair! Durham, NC can rely on us.
Good communication prior to the appointment, quality (and prompt) work, and fair pricing. Highly recommended for appliance repair.
Ben B.
The Neighborly Done Right Promise® delivered by Mr. Appliance
When it comes to finding an appliance repair provider for your home or business, you want to know that they stand behind their work and get the job done right. At Mr. Appliance, we can make sure we fix the issue correctly and effectively. We strive to resolve your appliance issue. By calling on our team of skilled service professionals, you can be sure it will be Done Right. We stand behind our workmanship with a 1-year Parts and Labor warranty. If your service was not done right, we promise to make it right if you contact your local Mr. Appliance within the applicable promise period.
The Neighborly Done Right Promise® delivered by Mr. Appliance
We Repair and Service All Major Appliances
Finding a reliable local Durham appliance repair company you can trust is easy with Mr. Appliance of Durham-Chapel Hill. We're trained and equipped to service and repair all major brands of appliances. Learn more by visiting the service pages below.
Mr. Appliance provides appliance repair for your business, from kitchen appliances to laundry equipment. Learn more about the commercial services we offer.
Durham Appliance Repair Services for Every Major Appliance
We repair all major household appliances for both residential and commercial properties in Durham, North Carolina. From refrigerators and washing machines to gas ranges and wall ovens, our service professionals handle it all. Below are the services we provide most often across the Durham area.
Refrigerator Repair and Fridge Repair Services
A refrigerator that stops cooling, leaks water, or makes unusual noises needs attention before food spoilage becomes a bigger problem. We diagnose and repair compressor issues, sealed system repairs, ice maker malfunctions, water and ice dispensers, and temperature problems across all major brands, including Sub-Zero, Viking, Thermador, and GE. We also service undercounter fridge units and built-in refrigeration appliances.
Dryer Repair
A dryer that takes two or three cycles to dry a load wastes energy and signals a real problem. Common causes include a failed heating element, a worn drum belt, or a clogged vent. We repair both gas and electric dryers and also offer dryer vent cleaning to reduce fire risk and improve efficiency. For combined washer-dryer repair needs, we handle both appliances in a single visit when scheduling allows.
Dishwasher Repair
Dishwashers that do not drain, leave dishes dirty, or stop mid-cycle and disrupt wash cycles often have issues with float switches, pump assemblies, or touch panels. We repair all major brands and restore your dishwasher to a full, complete cycle.
To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.
When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.
We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!
We're not just qualified experts, we're also your neighbors.
Each Mr. Appliance franchise is an independently owned and operated small business, focusing exclusively on the surrounding community.
Mr. Appliance of Durham-Chapel Hill
Choose the appliance services team in your area. When it comes to selecting the right team for your commercial or residential appliance services, Mr. Appliance is the right choice.
When you're struggling with malfunctioning appliances, schedule a service call with one of our experienced and dedicated service professionals. Enjoy the peace of mind of knowing your appliances are in professional hands.
Residential-Style Appliance Repairs in a Commercial Setting
Many workplaces rely on residential appliances to keep things running smoothly — from office refrigerators and microwaves to dishwashers, washers, and dryers. At Mr. Appliance®, we repair residential-style appliances in commercial settings, so your team or customers don't experience unnecessary downtime.
We help small businesses, schools, offices, salons, and more with convenient, on-site service.
Please note: Not all locations repair commercial or industrial-style appliances (restaurant ovens, commercial freezers, etc.), however, every location repairs residential-style units in both a residence or commercial space.
A broken appliance throws off your whole day. Skipping the repair or putting it off usually makes things worse. Professional diagnosis catches the real problem the first time, so you avoid repeat failures and unnecessary part replacements.
Experienced service professionals
Our technicians have diagnosed and repaired thousands of appliances across Durham and Chapel Hill. They arrive in uniform, in a fully stocked service vehicle, and treat your home with care. A doormat goes down at the door, shoe covers go on before entry, and the workspace gets cleaned up before we leave.
Locally owned and operated
Mr. Appliance of Durham-Chapel Hill is locally owned and operated, which means the people fixing your appliances live and work in the same local communities you do. We serve Durham, Chapel Hill, Pittsboro, Hillsborough, Mebane, Efland, New Hill, Haw River, Elon, and Burlington. Local ownership means real accountability, not a call center response.
Upfront pricing, no surprises
We use an upfront pricing model on every job. After a $99 diagnostic fee, we give you a flat-rate quote before work begins. You approve it before we touch anything. The price you see is the price you pay, whether the repair takes one hour or three.
>Your schedule, our priority
We offer morning and afternoon appointment windows. You pick the time that works for you. Our technicians arrive on time, in a marked company vehicle, ready to work.
The Neighborly Done Right Promise®
Every residential repair comes with a 1-year parts and labor warranty. Our commercial services are backed by a 30-day parts and labor promise. If something is not right after we leave, we come back and make it right.
Stove and oven repair
Gas range repair and electric stove repair are among the most requested services we handle in Durham. We diagnose and fix ignition issues, faulty ignitors, broken burners, damaged relays, temperature problems, and control board failures on wall ovens and freestanding ranges. We service brands like Wolf, Viking, Thermador, Bertazzoni, and Bosch.
Cooktop repair
Gas cooktop ignition problems and electric cooktop touch panel failures are two of the most common issues we see. Faulty ignitors and worn burners on gas models, and unresponsive touch panels on induction and electric models, are repairs we complete regularly. We carry parts for brands like Gaggenau, Miele, Bosch, and Cove, which means faster repairs with fewer return visits.
Washing machine repair
A washing machine that will not spin, drain, or fill properly disrupts your household routine. We repair front-load and top-load washing machines, addressing water fill issues, drain pump failures, motor relay problems, and control board malfunctions.
Freezer repair
Freezers that run warm, build up excessive frost, or cycle on and off too frequently usually have a problem with the defrost system, evaporator fan, or compressor. We repair standalone freezers and freezer compartments in refrigerators.
Ice machine repair
Commercial and undercounter ice machines require regular service to produce clean ice reliably. As a trusted service center for ice machine repair in Durham, we diagnose and repair units that are not producing ice, leaking water, or making ice with an off taste or odor. Property managers and restaurant operators rely on us to keep their equipment running.
We service 35-plus major brands, including luxury and high-end appliance manufacturers common in Durham and Chapel Hill homes. Our technicians train on brand-specific diagnostics, so repairs are done right the first time.
Sub-Zero
Wolf
Viking
Thermador
Gaggenau
Miele
Asko
Aga Marvel
Fugalo Milano
Bertazzoni
Bosch
Cove
GE
Samsung
LG
Whirlpool
Maytag
KitchenAid
Frigidaire
Most appliance repairs in Durham start with a $99 diagnostic fee. After diagnosing the issue, we provide a flat-rate quote for the full repair using our upfront pricing model. You approve the price before we begin. There are no hourly charges and no surprise fees at the end of the job.
The general rule is this: if the repair cost is less than half the price of a replacement and the appliance is under 10 years old, repair is usually the better choice. Our technicians give you an honest assessment and let you decide. We do not push unnecessary repairs.
Durham's humidity affects refrigeration appliances more than most people expect. Condenser coils collect dust and moisture faster in humid climates, which strains compressors. Hard water in parts of the Triangle also causes mineral buildup in dishwashers and washing machines, leading to water fill issues and drainage problems. We see these patterns regularly and stock parts accordingly.
Yes. We repair commercial appliances for property managers, restaurants, and small businesses across Durham and Chapel Hill. Our commercial services are backed by a 30-day parts and labor promise. If you manage multiple properties, contact our customer service team to arrange recurring service visits.
Yes. The Appliance Wellness Program is an annual preventive maintenance service that covers your major household appliances. A service professional inspects each appliance, cleans key components, and flags any parts showing early wear. Regular maintenance catches small issues before they become expensive repairs and extends the working life of your appliances.
We understand a broken appliance does not always break down at a convenient time. Contact our customer service team to discuss availability for urgent repairs. We do our best to get a service professional to you as quickly as possible, especially for refrigerators and freezers, where food safety is at risk.
Yes. We run special offers for appliance repair in Durham, NC, throughout the year. Check our offers page or ask our customer service team when you call to schedule. First-time appointments and the Appliance Wellness Program are common starting points for savings.
Residential repairs are covered by a 1-year parts and labor warranty. If the same issue returns within that period, we come back and fix it at no additional charge. That is the Neighborly Done Right Promise.
Yes. We handle gas appliance repair for gas ranges, gas cooktops, and gas dryers. Common issues include ignition failures, worn ignitors, clogged burners, and gas valve malfunctions. Our technicians are trained to diagnose and repair gas appliances safely.
We provide home appliance repair services across Durham and the surrounding communities in North Carolina. Our service area covers:
A broken appliance does not have to disrupt your week. Mr. Appliance of Durham-Chapel Hill delivers fast, reliable home appliance repair services across Durham, North Carolina, and the surrounding local communities. From your first call to final clean-up, we focus on giving you a great customer experience. Check our special offers, read our customer reviews, and schedule your appointment today. We price by the job, not by the hour, and we back every repair with our Done Right Promise.
Our values of respect, integrity, customer focus, and having fun in the process drive us to achieve more as a team. Every member of the Mr. Appliance team plays an important role in being the hero to our customers by providing expert solutions and world-class customer service. This is more than a job; it is a passion and a chance to make a positive difference.
Start your career with us today. We offer exciting opportunities for growth and success in an important space.